Category: Channel Manager

When adding a new Sales Channel there are a few important options under the Rules section, which is on the Details tab of the sales channel connection. The first option is to select the Selling Group that you wish to apply to this channel. You may have specific rates set up for this channel under a […]

Any communication between your Channel Manager and a sales channel can be found by going to the Channel Mapping tab for that sales channel and selecting the View Log button at the bottom of the screen. iBex will display all previous updates including availability updates, bookings, amendments and cancellations, and any error’s that may have […]

iBex Channel Manager now supports up to 3 connections to a sales channel from a single property. Why might you require this? Below are some examples of use. Scenario 1 You operate a motel which has some rooms with differing star ratings. Your property has 2 accounts/listings at a sales channel – the first with a […]

You can disable and then delete a sales channel from iBex Channel Manager at any stage. Disabling a sales channel means that you will not be able to use it for any new bookings and there will no longer be a connection between the systems so your Channel Manager will no longer be able to […]

If you have disabled a Sales Channel or put any rooms on stop sell to remove the availability from their website you may wish to reverse the process. Instructions Select Search Sales Channels in the Sales Channels section in the menu. Go to the sales channel’s settings by clicking on their ID in your sales […]