TOP 10 Discount Reporting Groups

Setting Up A Reporting Group In your iBex account, find the page Search Extras (under the heading Extras in iBex menu). Select an existing discount extra that you already have set up in the Select Extra drop-down box. Towards the bottom of the page, underneath the Report Groups subheading, click on the blue hyper-link Add/Edit […]

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Invalidate Booking.com Credit Card

Follow written instructions or view video demonstration. View video instructions If you need to invalidate a credit card held with Booking.com, you can do this from inside the iBex booking. This allows the card to be invalidated without knowing the full number. This action cannot be reversed. Note: The “Invalidate Booking.com Credit Card” button will […]

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Events

Introduction You can add events to your calendar (which will be shown on all calendars – Bookings, Availability, Rates and Extras Rates) so that your staff are notified of the event and any information you want them to be aware of (such as a minimum stay requirements, any package inclusions, etc). The events can be […]

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Room Type Marketing Groups

You can group your room types with marketing names that reflect the type of room they are. For example, your Dorm Rooms can now be labelled as “Beds”, and Camp Sites can now be labelled as “Sites”. Previously all were labelled, as “Rooms”. This is applied to the Cart section of the booking process, so […]

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Payment Summary Report

Purpose This report is designed to break a payment made on a booking or invoice into the room and extras components. This is useful for those on cash accounting basis where the sale is recognised when the payment is received rather than when the sale is made. For payments made against bookings that have not […]

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Payments Received V4

The Payment Received report is designed to search all your payment records depending on the filters you choose. These payments are made on bookings, invoices, a customer, company, channel or agent. Operation Filters Report Options Search Fields Exporting Report Operation To open the Payments Received report, select it from the Finance submenu. See example below […]

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Credit Card Fee

View video instructions For website bookings, you can now automatically add a fee for credit card transactions. Instructions: 1. Select Manage Property in iBex (under Property heading in your menu). 2. From Manage Property screen, scroll down to the Credit Card Fee section as shown below. Enter the percentage surcharge you are going to add for cards. Also, […]

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