Setting Up A Reporting Group In your iBex account, find the page Search Extras (under the heading Extras in iBex menu). Select an existing discount extra that you already have set up in the Select Extra drop-down box. Towards the bottom of the page, underneath the Report Groups subheading, click on the blue hyper-link Add/Edit […]
Category: Setup & General Admin
This section will go through areas of the system that you would not access on a daily basis but may to configure from time to time.
Account Plan(3)
The Basics(10)
Staff & User Log in's(3)
Room Details(11)
Extras(8)
Default Preferences (Legacy)(9)
Emails(7)
Selling Groups(3)
Customer & Company Database(6)
Agents & Sales Channels(6)
Data Import(3)
Control Rates & Limit Availability
Control Rates & Limit Availability for OTAs and agents The Selling Group functionality allows you to provide different agents and OTAs (Online Travel Agent e.g. Booking.com, Expedia) with separate room types/rate plans, to those sold on your own website. It also allows you to vary the pricing per OTA or agent within the selling group, […]
Invalidate Booking.com Credit Card
Follow written instructions or view video demonstration. View video instructions If you need to invalidate a credit card held with Booking.com, you can do this from inside the iBex booking. This allows the card to be invalidated without knowing the full number. This action cannot be reversed. Note: The “Invalidate Booking.com Credit Card” button will […]
Events
Introduction You can add events to your calendar (which will be shown on all calendars – Bookings, Availability, Rates and Extras Rates) so that your staff are notified of the event and any information you want them to be aware of (such as a minimum stay requirements, any package inclusions, etc). The events can be […]
Offline Data Backup
Offline Data Backup The offline data checker will enable Seekom iBex PMS users to check basic booking details during a scheduled outage – as long as you have accessed and downloaded the data prior to the scheduled outage. Access to the internet will be required when syncing the phone/tablet, but after that the system should be […]
Room Type Marketing Groups
You can group your room types with marketing names that reflect the type of room they are. For example, your Dorm Rooms can now be labelled as “Beds”, and Camp Sites can now be labelled as “Sites”. Previously all were labelled, as “Rooms”. This is applied to the Cart section of the booking process, so […]
Payment Summary Report
Purpose This report is designed to break a payment made on a booking or invoice into the room and extras components. This is useful for those on cash accounting basis where the sale is recognised when the payment is received rather than when the sale is made. For payments made against bookings that have not […]