Express Checkin

Introduction The express check in enhancement is designed to allow your customers to provide additional information between the time of their booking’s creation and them arriving at your property. The intention is to speed up busy reception areas by reducing the complexity around checking in a guest. This enhancement is split into two halves, pre […]

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Custom Fields

Introduction Custom Fields is a new enhancement that allows operators to collect additional information from their guests. They can be collected for a specific room type or against the customer database, for both the front-end booking screen and a backend booking. Different types of fields can be created, from simple text fields to complicated select […]

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Export Bookings

When Exporting your Bookings List, extra information from the booking will be included in the export. This includes: booking reference number property  name date the booking made arrival and departure date number of nights customer id number customer first and last name customer street name, city and country customer phone number customer email address customer postal […]

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Acquire Credit Card Details

PMS users only  In some circumstances you may require credit card details from a guest to confirm a booking. This may be if you have an Enquiry, or a Held Booking that you now wish to change to a confirmed booking. From within iBex you are able to send out a secure Credit Card Payment […]

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Bookings List

All your bookings can be found in your Bookings List which is accessed through the Retrieve & Search Bookings option in the Bookings section in your menu. OverviewVideo Bookings are listed with the most recent at the top and your Screen Options allow you to set what details are shown about each booking and your preferences […]

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Add a Booking

PMS users only – if you’re excluding a unit from sale – click here for more information. There are 2 methods in which you can manually add a booking to your Bookings Calendar. Quick New Booking Full New Booking Making a Quick New Booking allows you to do just that – make a booking with […]

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