Follow written instructions or view video demonstration. View video instructions If you need to invalidate a credit card held with Booking.com, you can do this from inside the iBex booking. This allows the card to be invalidated without knowing the full number. This action cannot be reversed. Note: The “Invalidate Booking.com Credit Card” button will […]
Category: Videos
Vault Express
After migrating to the new Vault Express, all of your captured credit card data will be stored and managed by Payment Express, a PCI certified payment gateway. Vault Express is included in all iBex Plans, at no additional monthly cost on your iBex lease. There is no transaction fee for capturing the card data. However […]
Overview of iBex PMS
iBex PMS (property management system) is fully cloud based (online) and includes website booking screens and a sales channel manager. The video below gives an overview and demonstration of key features. Here is the timeline for the video in case you wish to jump to a particular topic. 0:00 Introduction 01:05 Bookings management 14:46 Rates […]
Dynamic Rates
Account Plan Management User Guide Introduction Dynamic Rates is a new enhancement that will allow for dynamic adjustment of prices in iBex based on occupancy levels. Operators can set up pricing rules against each individual rate, indicating that when the mapped occupancy threshold for each room changes, the prices are adjusted accordingly in iBex and […]
Credit Card Fee
View video instructions For website bookings, you can now automatically add a fee for credit card transactions. Instructions: 1. Select Manage Property in iBex (under Property heading in your menu). 2. From Manage Property screen, scroll down to the Credit Card Fee section as shown below. Enter the percentage surcharge you are going to add for cards. Also, […]
Availability, Sell Method
Modify sell method Exclude a unit from sale Include a unit for sale Simple unit mapping & sell order Map rates to room types Manual availability update
Property, Rooms, Units
Exclude a unit from sale Include a unit for sale Simple unit mapping & sell order Map rates to room types Set sell method for new room type