After migrating to the new Vault Express, all of your captured credit card data will be stored and managed by Payment Express, a PCI certified payment gateway. Vault Express is included in all iBex Plans, at no additional monthly cost on your iBex lease.
There is no transaction fee for capturing the card data. However there are additional transaction costs for auths, charges, and refunds- see below for more information.
Existing full DPS account holders will continue to have all their existing facilities, and will also have the new DPS Capture facilities described below.
Your existing charges remain unchanged with Payment Express.
Facilities provided by Vault Express include:
MONTHLY SERVICE FEE
Monthly charge may apply to existing DPS customers with a full DPS account
Or $0.50 if card authentication (DPS Auth) required
Applies to DPS Auth, DPS Charge, and DPS Refund transactions
* charges exclusive of tax (where applicable)
Credit cards can be captured in three ways:
1) Online bookings
When a guest makes a booking via your website they will be prompted to enter their card details to complete their booking. These card details are tokenized and sent directly into iBex and allocated to the booking. If you open a booking made on your website and navigate to payments in the finance tab you will see the DPS capture. Note this does not charge the card.
2) Channel Bookings
When a guest makes a booking via a channel that takes credit card details they will be prompted to enter their card details to complete their booking. These card details are tokenized and sent directly into iBex and allocated to the booking. If you open a booking made through a channel and navigate to payments in the finance tab you will see the DPS capture, under payment reference you will find the channel booking ref number. Note this does not charge the card.
3) Manually Capturing a Card
When a guest is providing you with credit card details over the phone, you are able to manually capture the card details in the booking. To do this you will navigate to the payments section in the finance tab of the booking. Under Payment Method select DPS Capture, when you click on save this will prompt the Payment express logo which you will click on to open the payment gateway portal where you will insert the card details.
Payment Gateway Portal link
Video instructions below