invoicing

Create Invoice

You can create an invoice at any time. A couple of important notes about invoicing: You can invoice separate booking items on multiple invoices. You cannot split any single booking item (eg. a room) on an invoice. If you want to invoice a part of a room cost between multiple guests/parties, you will need to […]

Find Invoice

There are two ways to retrieve an invoice. The first is via the booking and the second is via one of the invoice reports (which will include cancelled and deleted invoices). Instructions Via a BookingVia Invoice Reports

Invoice Payments

If a payment has already been added to a booking, you can transfer the payment item to the invoice at creation stage by selecting that item to be added to the invoice. You can also add a payment at a later date (for example, when a company sends payment after receiving the invoice). To add […]

Reassign Invoice Payment

This is best explained in an example. Invoice 1091 for Jane Doe below has been cancelled and has a payment of $300. As you can see below the balance payable is now showing -$300.

Cancel / Amend Invoice

You can amend the descriptive information about any item on an invoice but you cannot amend any actual item. This is because the core information in the invoice is provided by the booking details so if the booking is changed, the invoice will then be incorrect as the original items in the invoice will no longer be valid. […]

Amend Invoice Item Description

You can amend the description of any item that you add to an invoice. Please note that you cannot make changes to any items on an invoice that have been saved to an invoice other than the item description. This is because doing so will immediately cause the invoice to be out of balance with the […]

Create Multi Booking Invoice

Some companies, agents and sales channels prefer to be invoiced at the end of the month for all bookings raised within that month rather than receiving an invoice for each booking. If a company,agent or sales channel wants this as an option you need to first set it in their settings in the Rules section […]