Linked Rates

You can copy any existing rate and either provide it with it’s own prices or link it to any existing rate so that it’s prices copy the values from the copied ‘parent’ rate. If you do ‘link’ one rate to another, you can also add on or subtract either a percentage or a set amount […]

Read More

Assign a Rate to Rooms & Selling Groups

Tip – The following instructions also apply to mapping your room types to your rates and selling groups. Depending if you are working on the rate or the room type would determine how you got to this screen but in essence it’s the same thing but with the rate or room type as the selected […]

Read More

Early Bird / Last Minute rates

You can set rates so that they are only bookable within a certain number of days of today (last minute) or beyond a certain number of days (early bird). This enables you to offer discounted prices with their own conditions (for example, with full payment required) to encourage your customers to book early or to […]

Read More

Package Rates

A package rate has a fixed price component and a secondary value for additional nights. For example, I want to offer a rate that includes Bed and Breakfast and a ticket to a show that’s in town. This would cost $200 for 2 adults. If the customer wants to stay a 2nd night, the price would need to […]

Read More

Company Specific Rates

There are different methods to provide different rates to companies and agents and each method will have a different outcome so you must first establish what you want to do. Do you want this company to have the same discount or additional charge on all of your rates that they use/book? If so, you can […]

Read More

Promo Codes

The Promo Code system allows you to invite your guests to enter a code as they start their booking which will entitle them to some sort of benefit or reward. This could be a free item or perhaps a discount on the value of the booking. A couple of examples when you may use Promo Codes: […]

Read More

Delete a Rate

To delete a rate, you first need to disable it (which is a safety feature to ensure no rate is accidentally deleted). Once disabled, you can delete a rate. When you delete a rate, it will be removed from your iBex system so that it will not be bookable on your booking screen or on any […]

Read More