Manage Unassigned Bookings

PMS users only Unassigned bookings are where you have a confirmed booking but no available unit to put them in. There may be instances when iBex notifies you of an unassigned booking. One of the reasons this happens is because online sales channels receive availability on a day by day basis and while you have […]

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Daily Max Pax

Those of you (especially campgrounds) who have to comply with local councils will be able to take advantage of this new functionality. The changes in this enhancement will allow iBex to consider a maximum number of pax per property and compare the number of people booking. Should the number of people booking exceed the number […]

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Adult, Child, Infant Pax Management

Those who operate bunk beds or dorms will be pleased to see this new functionality. The Adult, Child, Infant Pax Management enhancement will allow your customers to book individual beds for not only adults but also children and infants in their party. (1 guest = 1 bed occupancy). Currently only adults have been able to […]

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Mandatory Fields

Up until now mandatory fields have only been applicable when a guest is making an online booking, in iBex you are now able to set mandatory fields for admin bookings. These changes only apply to the Version 4 admin booking screens. The rules apply globally in the account for every property. If a field is nominated as […]

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Avoiding Double Bookings

Unassigned bookings are where you have a confirmed booking but no available unit to put them in. Operators need to be aware that there is always a risk of a double booking from a Sales Channel during periods of high occupancy. Here are some explanations why. Channel updates are not instantaneous – It can take […]

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Create a Non Booking Extra Sale

PMS users only – This functionality needs to activated in your account so please contact your support team if required. You can sell any extras that are registered in your account to any customer – even if they are not staying with you. Instructions This functionality is currently available in V3 screens only. It will be updated […]

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Edit Room Servicing for a Booking

PMS users only – This functionality needs to activated in your account so please contact your support team if required. The room servicing schedule for a booking is determined by the room servicing settings for the room type that the room belongs to. Any schedule set for a room will be found on the room servicing daily […]

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