Create a Group Booking

PMS users only You can either create a new booking with multiple rooms or add (or remove) additional rooms at a later date. Additional features are … Different rooms can comprise different date ranges within the same booking. Prices can be on a per room rate basis or a total group booking price (please see the […]

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Booking Notes

PMS users only In any booking (confirmed, held, or on request) or quotation, you can add notes which can be either private (so only viewed by the iBex user) or public (which can be viewed by both the iBex user and customer). Any public notes that are added to a booking before an automatic email […]

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Separate Guest Accounts

PMS users only Any unit in a booking can have multiple guest accounts enabling you to: Add additional guests to a booking when their stay is a different duration to the lead guest. For example, Mrs Jones joins Mr Jones for part of his stay. He is staying for a week (due to work) so […]

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Check In / Check Out

PMS users only As well as having a full list of daily arrivals and departures, checking guests in and out can take no time at all with iBex. Depending on what you need to do with the booking (for example, just check the guest in or out, add payments, add additional charges/extras, etc) would determine how […]

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Move a Booking

PMS users only Moving a booking from one room to another is easy with our Drag & Drop functionality. You can also change the length of stay by clicking on the outer edges of the booking and dragging it. Some important notes about moving bookings: If the guest is already checked in and you are either […]

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Change a Booking

PMS users only Important Note: Any booking that has been made through an online sales channel that is connected to your Channel manager (for example, Booking.com, Wotif, etc) must be amended or cancelled at the booking source. If it is amended within iBex directly, it will be overridden by any update that the sales channel sends […]

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Add Extra to a Booking

PMS users only Once you have registered an extra in your iBex system you can add it to a booking and assign it to a specific room (if multiple rooms have been booked in the same booking) or to a booking as a whole. Instructions Find the booking and go into the booking details. Select the […]

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